Privacy Policy – IIF

Our commitment to privacy


Ishanya India Foundation is committed to providing privacy for our web site visitors as well as recipients of our email messages. Ishanya India Foundation promotes the tenets of opt-in email and privacy among our partners and employees. We are continuously evaluating our internal procedures and technology to ensure privacy at all levels in our organization.

Information Tracked 


We collect personal information from you in various ways, for example:


  • If you supply personal information when using this Website;
  • When you supply personal details in the course of registering support;
  • When you make a donation through our appointed partner, in which case they will provide us with this information – see also section headed Third Party Platforms below;
  • When you sign-up to receive newsletters or email notifications from us;
  • If you order any merchandise; and/or
  • If you raise a query or issue with us.

The type of personal information we collect includes your name, email address, home (or work) address, phone number, and other personal details which you may choose to provide. Any credit card or debit card data you provide is securely handled by our third-party payment processor (or such other third-party payment processor) as we use from time to time. We never store your credit or debit card details.


We may also collect information about your use of our website (for example, the URL you came from; your browser type and the pages of our website that were viewed during your visit). For more information on how we do this, please see the section headed ‘Cookies’ below.

Such personal information is referred to in this Privacy Policy as ‘Personal Data.’

Use of Information


We may use your Personal Data about you for the following purposes:


  • providing you with access to our website as well as administering or developing Website features or content;
  • fundraising or direct marketing purposes. Where you have expressly consented to us doing so in accordance with applicable law, we may contact you for these purposes by telephone or electronic message (e.g., email or SMS). We may also contact you by post from time to time, unless you have told us that you do not want to receive these communications. If you wish to update your Personal Data or opt-out of receiving further fundraising or marketing communications from us please get in touch at the address shown in the Contact section below;
  • administering any ongoing donations or support you provide;
  • providing you with news about us or any projects, campaigns, or events that we may be involved in;
  • where you have agreed to take part in a survey or research;
  • we may also use tools to geo-locate the IP address when someone lands on 
  • We may also occasionally use Personal Data for the purpose of profiling (see the Profiling section below).

We may also contact you for other purposes that you consent to from time to time.

Legal obligations


We aim to collect and process your Personal Data in accordance with applicable laws that regulate data protection and privacy. This includes the Information Technology Rules of 2011. 



Please note that we may occasionally use Personal Data to conduct profiling of certain donors or to conduct analysis of our donor database or persons who have positively expressed an interest in attending one of our events. This will help us target communications with our donors in a more relevant, efficient and cost effective way, helping us reduce the chances of donors receiving inappropriate or irrelevant communications. To do this profiling we may cross-check certain Personal Data against public sources to get a better understanding of who our donors are. You can object to such use of your Personal Data for this purpose at any time by contacting us at the address shown in the contact section below. For more information about the profiling that we do please contact us at

Disclosing personal data to third parties


We never sell, trade, or rent Personal Data. We do not disclose Personal Data to third parties without your consent unless we are legally required to do so or where we need the assistance of third-party data processors (acting under our instructions) who we may need to assist us to respond to your enquiry. We will take reasonable steps to ensure that Personal Data is only used by those third parties for specific, lawful purposes in accordance with this Privacy Policy.

Your access rights


In accordance with your legal rights under the IT act of India, you can request to receive information regarding the Personal Data that we collect about you; what we use that Personal Data for, and to who it may be disclosed. Please write to us at if you need any more information regarding the same. Where the law allows, we may request a fee to cover our administrative expenses in responding and may also require further information to verify your identity or locate the specific information you seek before we can respond in full.

Security to protect personal data


We employ appropriate technical and organizational security measures to protect Personal Data from being accessed by unauthorized persons and against unlawful processing, accidental loss, destruction, and damage. We also endeavor to take all reasonable steps to protect Personal Data from external threats. However, please be aware that there are always inherent risks in sending information by public networks or using public computers and we cannot 100% guarantee the security of all data disclosed or transmitted to us.


Data retention


We will retain certain Personal Data in respect of financial transactions for at least as long as the law requires us to for tax or accounting purposes. In respect of the holding of Personal Data for fundraising or direct marketing purposes, we will retain this data for a limited period in line with recommendations of the statutory bodies.

Our cookie policy


By using this Website, you consent to us using ‘cookies’ and similar technologies that can track your activity. Cookies are small pieces of information sent by a web server to a web browser (e.g. Internet Explorer, Safari, Google Chrome or Firefox) on the computer or device you use to access this Website, which enables our server to collect information from your device browser.

Enabling some of these cookies is not strictly necessary for the Website to work but it should enable us to provide you with a better browsing experience. Cookies can be deleted or blocked by changing your web browser settings, however, some features of the Website may not work as intended and you may not be able to access parts of the Website. The cookie-related information will not be used for personal identification of individuals and data relating to usage patterns on our Website is kept under our control. These cookies will be used for the following purposes:


  • To improve Website usability
  • So we can remember your device or computer between successive actions or sessions
  • To perform anonymous statistical analysis to improve the functionality of our Website or any services we offer through the Website.

Please note that when accessing the web and clicking on third-party links that may be provided when using our site, those third parties (including, for example, providers of external services that are relevant to the Services we offer) may also use cookies on their websites, over which we have no control.


Our Website also makes use of Google Analytics and similar or related analytic products to store information that you send to the server when using the Website. This data includes IP address, pages accessed, and documents uploaded, modified, or deleted.


For more information about Google Analytics and its privacy practices, please see

Third party platforms


This Website will link to third-party websites that operate outside our control. For example, if you are a resident of India and wish to make a donation to us, we will direct you to a third-party platform, which is also subject to its own terms which are available on their website. If you access any other third-party website using the links provided on this Website, the operators of those websites may collect personal data about you under their own privacy policies, so you should check the terms of any applicable privacy policy when you visit such a third party website.


We implement Google’s Invisible reCAPTCHA to protect our site from spam and abuse. Use of this service is subject to Google’s privacy policy and terms.



If you have further queries or requests relating to how we use Personal Data please contact our office at


Governing law


In India, the Information Technology Rules, 2011 require a corporate body or organization to provide a privacy policy for handling of or dealing in personal information, making the privacy policy a must-have for websites.